A: At McDee.Builds, we pride ourselves on offering a wide range of customization options to meet the unique needs of every gamer — each build is treated like it’s one of our own. You can tailor nearly every aspect of your gaming rig, including the CPU, GPU, RAM, storage, cooling systems, and even aesthetic elements like RGB lighting and case designs.
To request changes, simply email support@mcdeeprods.com with the PC listed on our website and the specific modifications you’d like made, and we’ll get back to you as soon as possible.
Our Personal Designs service also allows you to add your own flair with custom graphics and case modifications. Once you’ve finalised your custom specifications, our team of experts will begin assembling your system.
The build process typically takes around 5–7 business days after we’ve received the parts from our supplier.
After assembly, we conduct rigorous testing to ensure optimal performance and reliability. We’ll keep in touch via email and provide your testing results before shipping the PC to your home. If you wish to request a refund, please wait until you’ve received your package and then contact support@mcdeeprods.com.
Standard shipping within Australia generally takes 3–7 business days, meaning you can expect your custom-built system to arrive within 8–12 business days from the time we confirm your order. We also offer expedited shipping options for an additional fee — just contact us for more details.
We’re committed to providing high-quality components and service, including easy part replacements, future-proofing, and upgrade options. Should any issues arise, our customer support team is ready to assist with troubleshooting, refunds, and exchanges.
We accept a range of payment methods, including credit cards, PayPal, and financing options, so you can unleash your gaming potential without financial stress.
For businesses, schools, or gaming teams interested in bulk orders or partnerships, please contact andrew@mcdeeprods.com for tailored solutions and competitive pricing.
At McDee.Builds, we look forward to helping you achieve your gaming aspirations — combining performance, reliability, and connection at an affordable price.
